Ludication – Terms of Service and Privacy Policy

Effective Date: July 26, 2025

Address: 62 Av. Pagé, Saint-Sauveur, QC J0R 1R5, Canada

1. Program Description

Ludication provides educational updates, reminders, and promotional messages via SMS to users who opt in. By subscribing to our SMS program, you agree to receive these text messages from us.

2. Opt-In and Opt-Out

You can cancel the SMS service at any time by texting STOP to the shortcode. After sending “STOP,” you will receive a confirmation message and no further messages will be sent.
To rejoin, sign up again using the original method or contact us directly.
For help, reply with HELP or email us at [email protected].

3. Message and Data Rates

Message frequency varies. Message and data rates may apply for messages sent to and from us. For questions about your text or data plan, contact your wireless provider.

4. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

5. Privacy Policy

Ludication values your privacy. The following explains how we handle personal information, including SMS data:

Information We Collect

Name, email, phone number, and any other information you provide voluntarily
SMS opt-in/opt-out status and message history
Device and usage data (IP address, browser type, etc.)

How We Use Information

To provide our educational services and SMS messaging program
To send important updates and reminders
To respond to support inquiries
To improve our communication and services

Sharing of Information

We do not share, sell, or disclose your personal information or SMS opt-in data with third parties for marketing or promotional purposes.

We may share information only in these limited situations:

With Service Providers: To operate or support the SMS program (e.g., message delivery platforms).
With Business Partners: Only in connection with specific services you request.
For Legal Obligations: To comply with applicable laws or respond to lawful requests.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except aggregators and providers of the text message services.

No Third-Party Marketing

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We use reasonable safeguards to protect personal information from unauthorized access, use, or disclosure.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us at [email protected].

6. Legal Compliance

We comply with all applicable laws and industry standards for SMS programs, including opt-in/opt-out requirements and privacy protections.

7. Changes

We may update these Terms and Privacy Policy periodically. Updates will be posted on this page with a new effective date.

8. Contact

For any questions about these Terms or this Privacy Policy, contact us at:

Email: [email protected]
Address: 62 Av. Pagé, Saint-Sauveur, QC J0R 1R5, Canada